Changed and Cancelled Orders

Orders can be changed on the day of sale, prior to 3:00 pm Pacific time. After this time, there is no guarantee that an order can be changed or cancelled from shipping out of our warehouses. Orders that are cancelled that have not been shipped are assessed a 10% cancellation fee.

Orders can also be cancelled after they have shipped. In this event, the order is subject to a non-negotiable 25% cancellation fee, as well as any other costs to stop and return the shipment charged by the shipping company.